FAQ

We specialize in premium swimwear and shapewear designed to enhance your natural beauty. Our collection includes:

• Backless shapewear and shapewear bodysuits for seamless coverage
• Balconette, plunge, and push-up bras for perfect support
• Cheeky underwear and boy shorts for everyday comfort
• One-piece swimsuits and cover-ups for beach-ready style
• Maternity wear designed for comfort during pregnancy

We provide detailed size charts for each product category. For shapewear, we recommend measuring your natural waist (the narrowest part of your torso) and hips (the fullest part). For bras, measure your band size (underbust) and bust at the fullest point. If you’re between sizes, we suggest sizing up for comfort, especially with shaping garments.

Our shapewear combines seamless technology with breathable fabrics to provide all-day comfort while sculpting your silhouette. We focus on designs that eliminate visible panty lines and offer targeted compression where you need it most. The backless shapewear is particularly popular for special occasions as it works invisibly under various outfits.

We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure checkout. All transactions are encrypted for your security.

Absolutely! We use industry-standard SSL encryption to protect all your personal and payment information. We never store your complete credit card details on our servers.

Once your order ships, you’ll receive a confirmation email with tracking information. You can track your package’s journey directly with the carrier (DHL, FedEx, or EMS depending on your shipping method).

We offer two convenient shipping methods:

• Standard Shipping ($12.95): Processed in 1-2 business days, delivered via DHL/FedEx in 10-15 days
• Free Shipping: For orders over $50, delivered via EMS in 15-25 days

Note: We currently cannot deliver to some Asian countries and remote areas.

All orders are carefully hand-packed and typically processed within 1-2 business days. During peak seasons (especially summer months), processing may take slightly longer as we ensure each order is perfect before shipping.

Yes! We ship worldwide from our Clarksville, US headquarters, except to some Asian countries and remote areas. We’re constantly working to expand our delivery network to serve more customers globally.

We want you to love your purchase! You may return unworn, unwashed items with original tags attached within 15 days of delivery for exchange or refund. Please contact our customer care team at [email protected] to initiate a return.

Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped or defective product). We recommend using a trackable shipping method for returns.

Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your original payment method. You’ll receive an email confirmation when your refund has been processed.

Our dedicated customer care team is available via email at [email protected]. We typically respond within 24-48 hours (excluding weekends and holidays).

Absolutely! We’re passionate about helping you find pieces that make you feel confident. Email us with your needs (special occasion, body type concerns, style preferences) and we’ll gladly suggest products from our collection that might work for you.

We’re always happy to help with any additional questions! Contact us at [email protected] and we’ll get back to you as soon as possible.